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Our goal is to engage your complete satisfaction. Nevertheless, if the purchased products do not meet your expectations, you can exercise the right to exchange or return the purchased items within 14 days from the date of receipt.


Please send the returned products to the following address (with the note "return"):



st. Kasprowicza 2,

34-700 Rabka-Zdroj


Return conditions:

- a correctly completed exchange/return form attached to the shipment together with the proof of purchase;

- returned items must be returned in the same condition as received;

- return of products in the original packaging with a tag attached


Upon receipt of your return, we will check the condition of the returned items before making an exchange or refund. The refund will be made the same way as the payment for the order was made, and the procedure itself is carried out within 14 working days of receiving the shipment.

If the return is not possible due to failure to meet the conditions described above, the products are sent back to the customer.


If you have any questions or doubts regarding the order or its return, please contact our Customer Service Department at the e-mail address


*Download return form

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